Service Request Ticket - # 73197

Service Request Information

CONTACT Name Hays, Chloe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2019 10:25 AM
Department Financial Aid Phone
Location Email haysc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171091[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag CSRDRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSRDRP2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC 54:BF:64:5D:26:28

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 08, 2019 09:24 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 08, 2019 09:24 AM 
delivered.
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Stephanie Magee Aug 07, 2019 03:45 PM 
set up scheduled for 8/8 at 8:30 am
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Shandelle Plasker Aug 06, 2019 04:08 PM 
Task reassigned to Peter Puettmann.
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Robbie Downin Aug 06, 2019 10:25 AM 
GFA/NEW HIRE SETUP: Deliver Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz) and Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ to Admin 310A
New items: W#20171091[Edit Inv] (computer), W#20171177[Edit Inv] (monitor)
User started working yesterday so this needs done quickly
Items will be on inventory counter
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