Service Request Ticket - # 73213

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2019 09:46 AM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171064[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag CSGCRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSGCRP2 Location Loaner PC

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:AA:75

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 07, 2019 02:02 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 07, 2019 02:02 PM 
all good.
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Brittany Franklin Aug 07, 2019 09:46 AM 
From Sophos:

Sophos Central Event Details for Western Oregon University
What happened: Safe Browsing detected browser Google Chrome has been compromised
Where it happened: W20171064
Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
What was detected: Intruder
User associated with device: MASH\stuntznerj
How severe it is: High


Please uninstall and reinstall Google Chrome :)
Thanks!
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