Service Request Ticket - # 73217

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2019 12:05 PM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180465[Edit Inv] (opens in a new window) Bldg/Room DFSC 113
Service Tag Description Xerox VersaLink C600/DT Color Laser Printer
Serial No. 9RA666364 Location DeVolder Copy Room, NS Fac/Staff printer

Model C600/DT Hostname elements.wou.edu
Notes light to moderate color only -large office printer(10-20 users) -Print Res1200 x2400 dpi -Max Print Size: 8.5x14in -Print Speed: 55 ppm -First Print Out Time: 8 Seconds -Automatic Duplexing; -5in Color Touchscreen; -Front-Side USB -150-Sheet Bypass & 550-Sheet Input Trays & Extra 550-Sheet Tray -Monthly Duty Cycle: 120,000 Pages -USB 3.0 & Ethernet; IP ADDRESS:140.211.184.6 Ink/Toner Refill Standard Capacity Toner Cartridges: Black: 6,000 pages6 106R03899 Cyan: 6,000 pages6 106R03896 Magenta: 6,000 pages6 106R03897 Yellow: 6,000 pages6 106R03898 High Capacity Toner Cartridges: Black: 12,200 pages6 106R03903 Cyan: 10,100 pages6 106R03900 Magenta: 10,100 pages6 106R03901 Yellow: 10,100 pages6 106R03902; Extra High Capacity Toner Cartridges: Black: 16,900 pages6 106R03919 Cyan: 16,800 pages6 106R03916 Magenta: 16,800 pages6 106R03917 Yellow: 16,800 pages6 106R03918 Cyan Drum Cartridge: 40,000 pages7 108R01485 Magenta Drum Cartridge: 40,000 pages7 108R01486 Yellow Drum Cartridge: 40,000 pages7 108R01487 Black Drum Cartridge: 40,000 pages7 108R01488 Waste Cartridge: 30,000 pages7 108R01416

Wired NIC 9C:93:4E:8A:50:26

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Aug 09, 2019 11:09 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Aug 09, 2019 11:09 AM 
It was pushing krusty and not twoface. gpupdate 
fixed the issue.
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Stephanie Magee Aug 07, 2019 12:05 PM 
Printer asking for account information and hasnt 
asked for it before 
NS
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