Service Request Ticket

Service Request Information

CONTACT	Name	Hernandez-Hunter, Anna	Date	Aug 08, 2019 01:22 PM
	Department	Multicultural Student Services	Phone	88195
	Location		Email	hernana@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20181401 (opens in a new window)	Bldg/Room	WUC 212
	Service Tag	B2FNQV2	Description	Dell Latitude 7290 12.6-inch ultrabook
	Serial No.	B2FNQV2	Location	general office laptop
	CPU	Intel Core i5-8350U 8thGen(Quad 1.7GHz, 6M Cache)
	OS	Windows 10 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	C8:F7:50:81:06:89
	Wireless NIC	3C:F0:11:34:BA:98

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	smagee15@wou.edu	88925

Entered by	Date	Memo
Stephanie Magee			Email Public
Entered by	Date	Memo
Stephanie Magee	Aug 08, 2019 03:02 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Stephanie Magee	Aug 08, 2019 03:02 PM	Task reassigned to Stephanie Magee.	Add Attachment
Stephanie Magee	Aug 08, 2019 02:21 PM	Browser is firefox	Add Attachment
Stephanie Magee	Aug 08, 2019 01:32 PM	V#?: V00006823	Add Attachment Public
Stephanie Magee	Aug 08, 2019 01:32 PM	V#?: V00006823	Add Attachment Public
Stephanie Magee	Aug 08, 2019 01:32 PM	V#?: V00006823	Add Attachment Public
Stephanie Magee	Aug 08, 2019 01:32 PM	V#?: V00006823	Add Attachment Public
Stephanie Magee	Aug 08, 2019 01:32 PM	V#?: V00006823	Add Attachment Public
Stephanie Magee	Aug 08, 2019 01:32 PM	Full name?: Anna Hernandez-Hunter	Add Attachment Public
Stephanie Magee	Aug 08, 2019 01:22 PM	**This is an email** My banner: When I go into a screen and hit "go" it will not go. I have to hit go and then page down. It also will not allow me to click "start over" (nothing happens) and I have to exit the page and renter the page each time.	Add Attachment