Service Request Ticket - # 73281

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2019 01:44 PM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101032[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag DKW25Q1 Description Dell Latitude E6420,4.0GB,1333MHz SDRAM, 2 DIMM
Serial No. DKW25Q1 Location Loaner shelf

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Windows 10 Enterprise 64bit Software Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0080006 installed as Office Pro Plus 2007

Wired NIC 5C:26:0A:4E:66:13


Wireless NIC A0:88:B4:1A:3E:6C


Bluetooth NIC 68:A3:C4:47:23:85

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

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Entered by Date Memo
Shandelle Plasker Aug 14, 2019 01:44 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Aug 14, 2019 01:44 PM 
Giving this laptop to Brian Kortz until windows 7 
is no longer available. He needs a back up machine 
for there sports program that only runs 32bit.
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