Service Request Ticket - # 73288

Service Request Information

CONTACT Name Kortz, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2019 01:43 PM
Department Athletics Phone 88051
Location Email kortzb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190228[Edit Inv] (opens in a new window) Bldg/Room NPE 203
Service Tag 6BB22X2 Description Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
Serial No. 6BB22X2 Location Brian Kortz, Director of Athletic Communications

CPU Intel Core i5-9400H 9thGen(Quad 2.5GHz, 8M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC C8:F7:50:86:6C:5F


Wireless NIC DC:FB:48:D1:B9:83

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Aug 21, 2019 03:10 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Stephanie Magee Aug 21, 2019 02:30 PM 
Available till 3:30
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Joe Collinsworth Aug 21, 2019 01:39 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Joe Collinsworth Aug 21, 2019 01:25 PM 
Finished imaging, left voicemail
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Peter Puettmann Aug 21, 2019 08:53 AM 
Task reassigned to Joe Collinsworth.
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Robbie Downin Aug 15, 2019 01:43 PM 
IFC SETUP: Deliver Dell Latitude 5401, I7-9850H(6 core 2.6GHZ) to New PE 203
New items: W#20190228[Edit Inv] (laptop)
Case for this has not arrived, we'll deliver the case once it comes in
They need a laptop before travel, so either this or the SR for W#20190240[Edit Inv] needs to be completed before August 20th
Items will be on inventory counter
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