Service Request Ticket - # 73300

Service Request Information

CONTACT Name Stephenson, Traci   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2019 11:30 AM
Department Athletics Phone 8-8384
Location Email stephensont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170884[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Air 13inch 2.2GHz Intel Dual-Core i7
Serial No. FVFWP20TJ1WV Location PDR

CPU Intel Core i7(2.2GHz dual-core , 4MB L3 cache)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC 10:94:BB:EF:56:F6


Bluetooth NIC 10:94:BB:EF:56:F7

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Aug 19, 2019 12:15 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Aug 19, 2019 12:15 PM 
Gave here a mac keyboard and mouse. Task completed.
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Reggie Johnson Aug 19, 2019 11:27 AM 
Gave her loaner 
monitor 20140169[Edit Inv]
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Reggie Johnson Aug 19, 2019 10:49 AM 
Task reassigned to Reggie Johnson.
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Shandelle Plasker Aug 16, 2019 11:30 AM 
Please bring down a monitor with a mini display 
adapter and set it up with her Mac.

If you call and they are not there they said 
try stopping by the lower gym.
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