Service Request Ticket - # 73307

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2019 11:46 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150717[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag C9S4HC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. C9S4HC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:77:93


Wireless NIC 40:49:0F:06:22:9F

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact smagee15@wou.edu 88925

Tracking

Entered by Date Memo
Stephanie Magee
Email

Public
Entered by Date Memo
Stephanie Magee Aug 19, 2019 01:14 PM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Aug 19, 2019 01:14 PM 
Task reassigned to Stephanie Magee.
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Stephanie Magee Aug 19, 2019 01:13 PM 
Laptop works and is back with Bryan
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Peter Puettmann Aug 19, 2019 12:12 PM 
Task reassigned to UCS Tech.
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Peter Puettmann Aug 19, 2019 12:12 PM 
was kicked off domain. re-added and contacted.
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Stephanie Magee Aug 19, 2019 12:00 PM 
Task reassigned to Stephanie Magee.
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Stephanie Magee Aug 19, 2019 11:47 AM 
Laptop in Inbox
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Stephanie Magee Aug 19, 2019 11:46 AM 
Brian Fisher Fisherb@wou.edu 
V# 00369363 
Athletics 
Needs an account created
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