Service Request Ticket - # 73318

Service Request Information

CONTACT Name Manso, Tony   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2019 05:27 PM
Department University Computing Solutions Phone 89375
Location Email mansot@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141301[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX0VCF8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298

Wired NIC 98:5A:EB:D2:67:68


Wireless NIC B8:09:8A:DB:FD:45


Bluetooth NIC B8:09:8A:DB:FD:46

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 22, 2019 08:08 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Aug 21, 2019 04:23 PM 
Setup! Sent him email about admin rights since he wasnt 
there
 Add Attachment
Gino Salazar Aug 21, 2019 08:28 AM 
It lost internet while it was doing the imaging stuff so we 
had to reinstall the OS
 Add Attachment
Megan Thibeault Aug 20, 2019 07:32 AM 
Task reassigned to Gino Salazar.
 Add Attachment
Tricia Flaherty Aug 19, 2019 05:27 PM 
Setup &Deliver iMac W#20141301[Edit Inv] with latest OS and 
updates etc for Tony to use as Mobile App development 
station, this will go in Tony's office area ITC004/005 "on 
table next to Penny's workstation"  
This iMAc is on inventory counter in ITC008 with copy of 
SR
 Add Attachment