Service Request Ticket - # 73323

Service Request Information

CONTACT Name Garland, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 20, 2019 09:23 AM
Department Athletics Phone 88386
Location Email garlande@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110869[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C315V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:25:44:35

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Aug 20, 2019 10:54 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Aug 20, 2019 10:54 AM 
closed due to duplicate SR
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Robbie Downin Aug 20, 2019 10:54 AM 
Task reassigned to Robbie Downin.
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Tricia Flaherty Aug 20, 2019 10:38 AM 
I have another SR #73322 for this same thing
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Tricia Flaherty Aug 20, 2019 10:38 AM 
come see me ...we will do IFC replacement with new PC 
desktop
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Stephanie Magee Aug 20, 2019 09:23 AM 
Image Ed's computer to windows 10 
It runs super slow, hopefully set to be 
replaced but would like it to run a bit better.
Also, ask if he would like a loaner if it does 
not run any better after image
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