Service Request Ticket - # 73333

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2019 09:47 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20160206[Edit Inv] (opens in a new window) Bldg/Room APSC 501E
Service Tag Description Dell E-Port PlusII Replicator & 130W power adapter
Serial No. 4048573202435 Location Shondra Russell for use with W#20160194 LAtE5470
TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 21, 2019 03:08 PM 
Status changed from (2) Scheduled to (5) Completed
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Peter Puettmann Aug 21, 2019 03:08 PM 
done
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Megan Thibeault Aug 21, 2019 11:00 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Aug 21, 2019 11:00 AM 
Status changed from (1) Pending to (2) Scheduled
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Stephanie Magee Aug 21, 2019 09:47 AM 
Shondra's computer is running very slow, maybe 
there are updates or it needs to be imaged? She's 
available anytime except 11-2 so I scheduled it 
for 2:30
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