Service Request Ticket - # 73335

Service Request Information

CONTACT Name McInerney, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2019 11:30 AM
Department Athletics Phone 89030
Location Email mcinernm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171259[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag J173RP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. J173RP2 Location Box 22

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:48:39:CF

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 23, 2019 02:11 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Aug 23, 2019 02:11 PM 
Delivered and setup!
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Gino Salazar Aug 23, 2019 08:14 AM 
This computer has started imaging
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Peter Puettmann Aug 22, 2019 04:00 PM 
Task reassigned to Gino Salazar.
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Megan Thibeault Aug 22, 2019 03:09 PM 
Task reassigned to Peter Puettmann.
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Robbie Downin Aug 22, 2019 12:47 PM 
Task reassigned to New Equip. Setup.
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Robbie Downin Aug 22, 2019 12:47 PM 
IFC SETUP: Deliver Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz) and Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ to Jensen Baseball/NPE
New items: W#20171259[Edit Inv] (computer), W#20171268[Edit Inv] (monitor)
Old items: W#20090535[Edit Inv] (computer), W#20081174[Edit Inv] W#20090595[Edit Inv] (monitors)
We don't actually know where the contact is located, so once you find out please update tricia
Items will be on inventory counter
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Tricia Flaherty Aug 22, 2019 11:37 AM 
working on IFC replacement of W#20090535[Edit Inv]
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Megan Thibeault Aug 22, 2019 07:34 AM 
Task reassigned to Gino Salazar.
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Stephanie Magee Aug 21, 2019 12:23 PM 
Task reassigned to UCS Tech.
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Stephanie Magee Aug 21, 2019 12:23 PM 
Mike called something came up today and he won't 
be in now.
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Megan Thibeault Aug 21, 2019 11:32 AM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Aug 21, 2019 11:32 AM 
Task reassigned to Gino Salazar.
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Stephanie Magee Aug 21, 2019 11:30 AM 
Mike McInerney	Associate Head Coach	
503-838-9235
cell: 816-617-6001
One monitor displays a spinning wheel and 
logging off message, the other screen is black. 
The tower is on and has been restarted. 
Still logging off. 
**He also needs help understanding the printing 
server and how to add. I couldn't help him 
because he can't use the computer. 
Printer WOU: 20150161[Edit Inv]
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