Ready to deliver

Sounds like it may be having heat issues. Bring it back 
when it works for her and we will put new thermal paste 
on it and see if that helps.

Task reassigned to Joe Collinsworth.

Waiting for avail. 

Status changed from (5) Completed to (1) Pending

Status changed from (2) Scheduled to (5) Completed

Image is done, need to give admin rights.

Task reassigned to Reggie Johnson.

****This is an email****
Perfect, thank you. My computer number is 
20140370. 
A good time would be this afternoon around 2 or 
3, or tomorrow after 11 a.m. 

Thank you. 

On Thu, Aug 22, 2019 at 12:00 PM UCS 
ServiceRequest  wrote:
Emily,
In order to create a Service Request I need the 
WOU # for your laptop and a time that a tech 
can come take a look at it. We may need to 
reimage it which means anything saved locally 
will need to be backed up and it will need to 
be brought in to our office (ITC  009).

Thanks,
Stephanie  

On Thu, Aug 22, 2019 at 11:42 AM Emily Lafon 
 wrote:
Hello, 

I am in need of a technician to come look at my 
computer please. I have a 2014 laptop and it is 
very slow and has to update every night before 
it turns off. Sometimes there are 3 updates and 
others there are 10+. It takes me a minimum of 
5 - 10 minutes to get logged on in the mornings 
and the slowness is affecting my work. Can 
someone please come look at it?

Thank you. 

-- 
Emily Lafon