Service Request Ticket - # 73355

Service Request Information

CONTACT Name Rezell, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2019 01:01 PM
Department University Computing Solutions Phone 88975
Location Email rezelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181054[Edit Inv] (opens in a new window) Bldg/Room ITC 005A
Service Tag 884XDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 884XDW2 Location 2 weeks 6/11-6/25

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E6:23:EC

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Aug 27, 2019 12:19 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Aug 26, 2019 02:44 PM 
ready
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Joe Collinsworth Aug 26, 2019 02:37 PM 
imaged
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Robbie Downin Aug 22, 2019 01:01 PM 
NEW EQUIP SETUP: Deliver Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core and Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ to ITC 005A
New items: W#20181054[Edit Inv] (computer), W#20181101[Edit Inv] (monitor)
Old items: W#20110877[Edit Inv] (computer), W#20111070[Edit Inv] W#20030957[Edit Inv] (monitors)
Items will be on the inventory counter
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