Service Request Ticket - # 73376

Service Request Information

CONTACT Name East, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 26, 2019 09:51 AM
Department The Research Institute Phone 8-8792
Location Email easta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160681[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro 15-inch with Retina Display#Z0RF
Serial No. C02T12T4G8WL Location 2 wks 11/30/23 - Todd Sholty

CPU Intel Core i7(2.2Ghz quad, 6MB L3 cache)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511; AdobeCaptivate v.9 P0103087; VidConverterUltimate v5.5.0, Apple FinalCutPro v10.3.1,& Inspiration v9.2.2(via VPPManaged Dist.)VISA2016006035;CamtasiaMAC v9 Ed VISA2016006039;Flip4MACStudio v3.3.8 VISA2016006040; Adobe CC201* subscription NamedUser(Rich Hanson) JAN2017

Wireless NIC 4C:32:75:9D:08:1F


Bluetooth NIC 4C:32:75:9D:08:20

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 26, 2019 12:01 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Aug 26, 2019 11:57 AM 
He is all good to go!
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Gino Salazar Aug 26, 2019 11:57 AM 
He is all good to go!
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Stephanie Magee Aug 26, 2019 10:01 AM 
****This is an email****
Before noon today would be great!
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Stephanie Magee Aug 26, 2019 09:51 AM 
Task reassigned to Gino Salazar.
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Stephanie Magee Aug 26, 2019 09:51 AM 
****This is an email****
Hi all,

We have an Apple MacBook that is attached to 
Tonya East, but would like to move assignment 
of it to on of off campus trainers.  So it 
would need to be set up with an off campus 
account so updates could occur with out coming 
to campus, administrative rights, etc. 

The laptop number is 20160681[Edit Inv] and I have it in 
Todd 249.

It will go to Lauren Houslet V#00365298

Thank you!
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Stephanie Magee Aug 26, 2019 09:51 AM 
Local account needs to be created
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