Service Request Ticket - # 73379

Service Request Information

CONTACT Name Jones, Jody   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 26, 2019 02:30 PM
Department Admissions Office Phone 88602
Location Email jonesj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141228[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6CWHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 6CWHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D5:FF:FD

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Aug 27, 2019 01:15 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Aug 27, 2019 09:32 AM 
loaner 20140298[Edit Inv]
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Reggie Johnson Aug 27, 2019 09:20 AM 
	
Took 20141228[Edit Inv] and replaced with loaner 20120140298.
Currently imaging at my desk.
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Megan Thibeault Aug 27, 2019 08:13 AM 
She will probably need a loaner
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Megan Thibeault Aug 27, 2019 08:08 AM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Aug 26, 2019 02:31 PM 
Availability: Anytime M-F 8am - 5pm
except: 12-1pm
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Stephanie Magee Aug 26, 2019 02:30 PM 
****This is an email****
Hello,

Is it possible to upgrade my computer to 
Windows 10?  My co-worker just had an upgrade 
and she has already noticed a big difference 
while working in Banner.  


Sincerely,

Jody Jones
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