Service Request Ticket - # 73380

Service Request Information

CONTACT Name Dixit, Samhita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 26, 2019 02:39 PM
Department Admissions Office Phone
Location Email dixits@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141223[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 83WHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 83WHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D5:FF:84

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Aug 27, 2019 01:16 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Aug 27, 2019 11:22 AM 
image completed, installing missing software.
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Reggie Johnson Aug 27, 2019 09:19 AM 
Took 20141223[Edit Inv] and replaced with loaner 20130708[Edit Inv]. 
Currently imaging at my desk.
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Megan Thibeault Aug 27, 2019 08:13 AM 
She will probably need a loaner
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Megan Thibeault Aug 27, 2019 08:08 AM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Aug 26, 2019 03:18 PM 
****This is an email****
I am available anytime this week. from 8 am to 5 
pm
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Stephanie Magee Aug 26, 2019 02:39 PM 
Good Afternoon, 
I was hoping to get Windows 10 uploaded. The 
property number on my computer is  20141223[Edit Inv]. 
Please let me know what time would work. I work 
for Admissions at the APSE building.
Thank you
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