Service Request Ticket - # 73382

Service Request Information

CONTACT Name Cameron, Samantha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2019 08:13 AM
Department Phone 88681
Location Email lindseys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100430[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB887508E Location PDR

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V; PRINTER MAINT: Xerox Phaser 3600 Fuser Unit #126N00324 from VISA2013003756 OCT2013 SR51988; Xerox Phaser 3600 Pickup Roller #JC97-022233A VISA2016006189, erox 3600 Fuser 110V & 2 Xerox 3600 Transfer Roller VISA2016006190 MARCH2017 SR#62792 Ink/Toner Refill

Wired NIC 00:00:AA:BE:32:DC

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 27, 2019 09:35 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Peter Puettmann Aug 27, 2019 09:28 AM 
Task reassigned to Peter Puettmann.
 Add Attachment
Megan Thibeault Aug 27, 2019 09:08 AM 
This is a really old printer... I don't think Shandelle gets parts for this anymore.
Add Attachment
Stephanie Magee Aug 27, 2019 08:14 AM 
She says it usually happens early in the morning, 
so I scheduled this for first thing if possible :)
Add Attachment
Stephanie Magee Aug 27, 2019 08:13 AM 
Good morning,

In the last week, my printer has started making 
a very weird noise. This happens when I print 
the first couple of jobs of the day. Our 
director suggested I reach out to ask if 
someone could come take a look at it one of 
these mornings.

My printer already has a slight permanent 
screech to it, but this is a new and other 
noise that happens simultaneous to the screech. 
I really notice it when I print the first five 
print jobs of the day.

Thanks for your time and help!
--
Add Attachment