Service Request Ticket

Service Request Information

CONTACT	Name	Whiting, Allissa	Date	Aug 27, 2019 09:11 AM
	Department	Student Enrichment Program	Phone
	Location		Email	whitinga@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160358 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	CGTZQD2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	CGTZQD2	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511
	Wired NIC	18:66:DA:16:6E:4B

TECHS	Submitted by	Joe Collinsworth	Contact	jcollinsworth17@wou.edu	88925
	Primary Technician		Contact	jcollinsworth17@wou.edu	88925

Entered by	Date	Memo
Joe Collinsworth			Email Public
Entered by	Date	Memo
Joe Collinsworth	Aug 30, 2019 09:38 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Joe Collinsworth	Aug 29, 2019 10:32 AM	Task reassigned to Joe Collinsworth.	Add Attachment
Joe Collinsworth	Aug 29, 2019 07:52 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Joe Collinsworth	Aug 29, 2019 07:52 AM	Did you reinstall blumen?	Add Attachment
Reggie Johnson	Aug 28, 2019 03:47 PM	Image and set up is done, added Allissa as an admin.	Add Attachment
Reggie Johnson	Aug 28, 2019 03:46 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Reggie Johnson	Aug 28, 2019 01:48 PM	Started imaging 20160358	Add Attachment
Reggie Johnson	Aug 28, 2019 01:34 PM	Task reassigned to Reggie Johnson.	Add Attachment
Joe Collinsworth	Aug 27, 2019 09:29 AM	Contact changed from Faculty/Staff New to Allissa Whiting.	Add Attachment
Joe Collinsworth	Aug 27, 2019 09:12 AM	Contact Info: Allissa Whiting, whitinga@mail.wou.edu	Add Attachment Public
Joe Collinsworth	Aug 27, 2019 09:11 AM	Allissa Whiting is a new staff member in SEP. She will be out of the office on Thursday and said that would be a good day to upgrade	Add Attachment