Service Request Ticket - # 73389

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2019 09:43 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140481[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag B5G6L32 Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. b5g6l32 Location PDR 2023 Giveaway

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073; CANCELLED MAY2017--Adobe Acrobat Pro DC subscription from XXXX2015004716 DEC2015-May2016--DO NOT REINSTALL

Wired NIC 34:E6:D7:36:8C:E2


Wireless NIC 60:57:18:94:94:40


Bluetooth NIC 60:57:18:94:94:44

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Aug 27, 2019 04:50 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Aug 27, 2019 04:50 PM 
Finished on Loaner Shelf
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Katherine Reynoso Aug 27, 2019 10:58 AM 
Task reassigned to Katherine Reynoso.
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Megan Thibeault Aug 27, 2019 09:43 AM 
Reimage loaner, it is on my desk
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