Service Request Ticket - # 73406

Service Request Information

CONTACT Name Mahoney, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2019 02:24 PM
Department Admissions Office Phone 88194
Location Email mahoneyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141230[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HGTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. HGTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D3:84:B0

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Aug 28, 2019 11:28 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Aug 28, 2019 11:28 AM 
Finish reimage and set up.
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Katherine Reynoso Aug 28, 2019 08:46 AM 
Brought the desktop back to the office to reimage.
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Megan Thibeault Aug 28, 2019 07:38 AM 
Task reassigned to Katherine Reynoso.
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Stephanie Magee Aug 27, 2019 02:24 PM 
****This is an email****
Anytime today or tomorrow morning for pick up.
Would love it ASAP but understand it might take 
a day or two.
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Stephanie Magee Aug 27, 2019 02:24 PM 
Update from windows 7 to 10 pretty please
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