Service Request Ticket - # 73409

Service Request Information

CONTACT Name Jones, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2019 04:54 PM
Department Admissions Office Phone 88594
Location Email jonesc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141225[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6LTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 6LTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:4A:98

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Aug 30, 2019 09:33 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Aug 30, 2019 09:32 AM 
Delivered and set up.
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Katherine Reynoso Aug 29, 2019 04:25 PM 
Finished and in the outbox.
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Katherine Reynoso Aug 29, 2019 02:18 PM 
On the Standup desk
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Katherine Reynoso Aug 27, 2019 04:57 PM 
****This is an outgoing email****
Hi Christopher,

I need some additional information regarding 
service request #73409

Description: Needs to Update to Windows 10

I'm Katherine Reynoso from UCS. Your current dell 
desktop is running windows 7 and we would like to 
schedule a time to update this to windows 10. If 
you can contact me with a time to schedule this, 
it would be appreciated.

Thank You,
Katherine Reynoso
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Katherine Reynoso Aug 27, 2019 04:54 PM 
Needs to update to windows 10
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