Service Request Ticket - # 73416

Service Request Information

CONTACT Name Venegas Trujillo, Itsel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2019 11:46 AM
Department Phone 88037
Location Email venegastrujilloi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141234[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BHTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BHTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:72:6C

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

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Entered by Date Memo
Katherine Reynoso Aug 29, 2019 02:19 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Aug 29, 2019 02:19 PM 
Finished and set up in her office.
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Katherine Reynoso Aug 28, 2019 11:48 AM 
****This is an outgoing email****
Hi Itsel,

I need some additional information regarding 
service request #73416

Description: Needs Windows 10

I'm Katherine Reynoso from UCS. Your current dell 
desktop is running windows 7 and we would like to 
schedule a time to update this to windows 10. If 
you can contact me with a time to do this, it 
would be appreciated.

Thank You,
Katherine Reynoso
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Katherine Reynoso Aug 28, 2019 11:46 AM 
Task reassigned to Katherine Reynoso.
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