Service Request Ticket - # 73448

Service Request Information

CONTACT Name East, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2019 10:06 AM
Department The Research Institute Phone 8-8792
Location Email easta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160395[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 68K4PC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 68K4PC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 18:DB:F2:0F:23:63


Wireless NIC 40:49:0F:8A:98:5B

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Sep 03, 2019 10:46 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Sep 03, 2019 10:46 AM 
Fixed Wifi
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Megan Thibeault Sep 03, 2019 10:10 AM 
Task reassigned to Katherine Reynoso.
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Megan Thibeault Sep 03, 2019 10:10 AM 
Double check W# please
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Stephanie Magee Sep 03, 2019 10:07 AM 
Maybe ask Paul?
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Stephanie Magee Sep 03, 2019 10:07 AM 
****This is an email****
My access to connect went away.  I can only 
connect via a network plug in on campus.  This 
has never happened before. 

Thanks,

Aaron East
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Stephanie Magee Sep 03, 2019 10:06 AM 
****This is an email****
Hi all,

The latest update reset my laptop settings and 
I no longer have wifi access.  Could I have a 
tech come over and reconfigure my settings 
please?

Todd 249
#20160295[Edit Inv]

I am here in the office.

Thanks!

Aaron East
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