Service Request Ticket - # 73470

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2019 10:25 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170683[Edit Inv] (opens in a new window) Bldg/Room AD 205B
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. D25W80HJJ1G9 Location Sue Monahan, Assoc. Provost Acad Effect./Professor

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552;

Wired NIC 78:7B:8A:C7:A1:A7


Wireless NIC 24:F6:77:02:F9:90


Bluetooth NIC 24:F6:77:02:F9:91

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Sep 05, 2019 08:24 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Sep 05, 2019 08:23 AM 
upgrade to mojave is done. Added additional software 
and printer drivers.
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Reggie Johnson Sep 04, 2019 02:39 PM 
Moved imac 20170683[Edit Inv] 
keyboard mouse and 
power strip. 
Upgrading OS to 
10.14(Mojave)
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Reggie Johnson Sep 04, 2019 01:57 PM 
done
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Reggie Johnson Sep 04, 2019 11:53 AM 
Task reassigned to Reggie Johnson.
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Reggie Johnson Sep 04, 2019 11:53 AM 
For Sue Monahan
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Stephanie Magee Sep 04, 2019 10:25 AM 
Move the computers from Admin 205B to OED 224
Contact Tracy with Questions
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