Service Request Ticket - # 73478

Service Request Information

CONTACT Name Bull, Robbin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2019 02:32 PM
Department The Research Institute Phone 88562
Location Email robbin.bull@hknc.org Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140879[Edit Inv] (opens in a new window) Bldg/Room TODD 230
Service Tag 4G14S32 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. 4G14S32 Location Mark Schalock

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 XXXX2014004298, SPSS Statistics Standard Authorized User last renewal P0098702 last installed as V21 in JULY2015

Wired NIC 34:E6:D7:64:71:DF


Wireless NIC 80:00:0B:A6:08:BA


Bluetooth NIC 80:00:0B:A6:08:BE

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Sep 06, 2019 04:43 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Sep 06, 2019 04:43 PM 
Added admin rights. Task done.
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Reggie Johnson Sep 05, 2019 04:46 PM 
laptop reimaged need to add admin rights for Bull.
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Reggie Johnson Sep 05, 2019 02:41 PM 
Task reassigned to Reggie Johnson.
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Bradley Karkanen Sep 04, 2019 02:33 PM 
In the IN BOX
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Bradley Karkanen Sep 04, 2019 02:32 PM 
This laptop needs reimaged to 10. I talked to her and 
there is nothing important on it and it can be wiped.
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