Service Request Ticket - # 73501

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2019 11:09 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180242[Edit Inv] (opens in a new window) Bldg/Room WUC 211
Service Tag 76C5HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 76C5HQ2 Location SAB Conference Room Station (replaced w/ W20240815

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:B1:F6

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Sep 06, 2019 01:45 PM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Sep 06, 2019 11:09 AM 
metolius Conference room second floor in WUC 
smart console is having some trouble. Chelsee can log in but the smart console screen does 
not display anything.  
She has tried logging in and out and restarting 
it. 
She mentioned Nathan helped with this prior
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