Service Request Ticket

Service Request Information

CONTACT	Name	Gann, Becki	Date	Sep 06, 2019 03:29 PM
	Department	Human Resources	Phone	88677
	Location		Email	gannb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150658 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	9RN6JB2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	9RN6JB2	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2015004715; Transferred from W#20101459 DEC2016 Adobe Acrobat Pro XI(v.11) from P0093895 SR62194
	Wired NIC	18:66:DA:14:1A:A3

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	Sep 09, 2019 02:41 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katherine Reynoso	Sep 09, 2019 02:41 PM	Finished and set up	Add Attachment
Katherine Reynoso	Sep 09, 2019 11:45 AM	Done with reimage in the outbox.	Add Attachment
Katherine Reynoso	Sep 09, 2019 11:07 AM	Reimaging on the stand up desk	Add Attachment
Katherine Reynoso	Sep 09, 2019 08:34 AM	Loaner W 20130887	Add Attachment
Katherine Reynoso	Sep 09, 2019 08:34 AM	Providing Loaner W20130807	Add Attachment
Megan Thibeault	Sep 09, 2019 07:56 AM	Task reassigned to Katherine Reynoso.	Add Attachment
Stephanie Magee	Sep 06, 2019 03:29 PM	Windows 10 update Becki Gann Availability: anytime except 12:30 - 1:30	Add Attachment