Service Request Ticket - # 73512

Service Request Information

CONTACT Name Hinzman, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2019 04:26 PM
Department Student Success & Advising Office Phone 89354
Location Email hinzmanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141174[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9H6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9H6LV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:6B:9C

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Sep 11, 2019 09:13 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Sep 11, 2019 09:13 AM 
She's all good I forgot to add I gave her admin rights
 Add Attachment
Gino Salazar Sep 10, 2019 08:09 AM 
She's been upgraded
 Add Attachment
Gino Salazar Sep 09, 2019 01:09 PM 
Task reassigned to Gino Salazar.
 Add Attachment
Stephanie Magee Sep 06, 2019 04:26 PM 
Upgrade from win7 to win10 
Contact her prior to upgrade
 Add Attachment