Service Request Ticket - # 73593

Service Request Information

CONTACT Name Palmer, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2019 10:36 AM
Department Admissions Office Phone 88232
Location Email palmerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141227[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 16WHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 16WHV42 Location Going to PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Enterprise Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:07:E3

TECHS Submitted by Reggie Johnson Contact rjohnson17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Sep 12, 2019 02:36 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Reggie Johnson Sep 12, 2019 02:36 PM 
this is done. Upgraded to windows 10, updated drivers, 
installed extra software.
Add Attachment
Reggie Johnson Sep 12, 2019 10:36 AM 
Task reassigned to Reggie Johnson.
 Add Attachment
Reggie Johnson Sep 12, 2019 10:36 AM 
would like 20141227[Edit Inv] upgraded to windows 10.
 Add Attachment