Service Request Ticket - # 73596

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2019 11:06 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150676[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RNBJB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RNBJB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:FB:C0

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Sep 13, 2019 10:44 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Reggie Johnson Sep 13, 2019 10:44 AM 
updated inventory
 Add Attachment
Tricia Flaherty Sep 13, 2019 10:40 AM 
Status changed from (5) Completed to (1) Pending
 Add Attachment
Tricia Flaherty Sep 13, 2019 10:40 AM 
 Please update the building and room location of all 
equipment once moved into 
MA323
 Add Attachment
Reggie Johnson Sep 12, 2019 02:46 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Reggie Johnson Sep 12, 2019 02:46 PM 
The phone cord is a too short to reach the desk will 
need to get a longer one.
 Add Attachment
Reggie Johnson Sep 12, 2019 02:35 PM 
set up is done. Had to move the desk to the side to 
avoid tripping hazard.
Add Attachment
Megan Thibeault Sep 12, 2019 02:17 PM 
Task reassigned to Reggie Johnson.
 Add Attachment
Reggie Johnson Sep 12, 2019 11:38 AM 
Contact changed from Faculty/Staff New to Karen Bednarowski.
 Add Attachment
Reggie Johnson Sep 12, 2019 11:38 AM 
Karen Bednarowski
 Add Attachment
Reggie Johnson Sep 12, 2019 11:36 AM 
Karen Bednarowski
 Add Attachment
Tricia Flaherty Sep 12, 2019 11:06 AM 
Karen Benarowski in Humanities Division has request we move the station in HSS118 cpu 
W#20150676[Edit Inv] and monitor W#20141070[Edit Inv] to MA323 for use by a new Humanities NTT(adjunct 
professor) Wesley Snyder snyderw@wou.edu.  For access to room in HSS contact Karen but 
for access to MA323 contact is Building Manager (Jen Willard in CJ ).  If Jen is not around 
then Karen is secondary contact for access to MA323.  
Please make snyder an Admin and double check that it is running Windows 10 and latest 
Office.  Please update the building and room location of all equipment once moved into 
MA323
 Add Attachment