Service Request Ticket - # 73600

Service Request Information

CONTACT Name Bradley, Brenda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2019 11:47 AM
Department Mathematics Phone 88836
Location Email bradleybn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141244[Edit Inv] (opens in a new window) Bldg/Room WEL 130
Service Tag 32WHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 32WHV42 Location Mailroom - UCS imaging table

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; Geometer's Sketchpad v5 from VISA2018008830 MAR2019 SR#71586 *can also be used on home station or laptop; Techsmith Camtasia 2019 Education v.19 single user license VISA2018009203 JUNE2019;

Wired NIC 98:90:96:D6:02:4E

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Sep 12, 2019 01:20 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Sep 12, 2019 01:19 PM 
reinstalled camtasia.
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Stephanie Magee Sep 12, 2019 12:31 PM 
She would like you to come close to one
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Gino Salazar Sep 12, 2019 11:47 AM 
Task reassigned to Katherine Reynoso.
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Stephanie Magee Sep 12, 2019 11:47 AM 
****This is an email****
Hi,

Giovanni installed Camtasia on my computer a 
couple weeks ago, and then I had a Windows 
update and Camtasia is no longer there.  I 
think I need someone to reinstall it.  Can I 
arrange to have that done?

Brenda Bradley, Math Instructor
Western Oregon University
Maaske Hall, room 307
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