Service Request Ticket - # 73602

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2019 11:48 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190190[Edit Inv] (opens in a new window) Bldg/Room TODD 002A
Service Tag 3RRYNY2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 3RRYNY2 Location Shared Custodial Service Computer

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:53:98:6E

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Sep 13, 2019 09:21 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Sep 13, 2019 09:21 AM 
fixed.
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Megan Thibeault Sep 12, 2019 02:18 PM 
Task reassigned to Katherine Reynoso.
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Brittany Franklin Sep 12, 2019 11:48 AM 
Sophos will need to be reinstalled.

Tamper Protection Code:
070897088487
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