Service Request Ticket - # 73604

Service Request Information

CONTACT Name Holland, Sandra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2019 11:55 AM
Department Business Services Phone 88055
Location Email hollands@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141210[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BY4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BY4NV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:69:F6

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 12, 2019 04:37 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 12, 2019 04:37 PM 
done
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Peter Puettmann Sep 12, 2019 03:34 PM 
available now
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Peter Puettmann Sep 12, 2019 03:08 PM 
left voicemail for availablituy
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Megan Thibeault Sep 12, 2019 02:18 PM 
Task reassigned to Peter Puettmann.
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Brittany Franklin Sep 12, 2019 11:55 AM 
Sophos needs to be reinstalled on W20141210.

Tamper Protection Code:
946027602212
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