Service Request Ticket

Service Request Information

CONTACT	Name	Welch, Kelly	Date	Sep 13, 2019 09:30 AM
	Department		Phone	88514
	Location		Email	welchk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160979 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag	1504LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	1504LH2	Location	Far right shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; Meeting Matrix Client for WUC/SLA;
	Wired NIC	50:9A:4C:46:0B:67

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Sep 16, 2019 03:24 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Sep 16, 2019 03:24 PM	Good to go!	Add Attachment
Gino Salazar	Sep 16, 2019 02:05 PM	Task reassigned to Gino Salazar.	Add Attachment
Gino Salazar	Sep 16, 2019 02:03 PM	Task reassigned to UCS Tech.	Add Attachment
Stephanie Magee	Sep 16, 2019 08:06 AM	Task reassigned to Joe Collinsworth.	Add Attachment
Megan Thibeault	Sep 16, 2019 08:06 AM	Update inventory Make sure everything is backed up	Add Attachment
Gino Salazar	Sep 13, 2019 09:43 AM	Sending email	Add Attachment
Stephanie Magee	Sep 13, 2019 09:30 AM	Needs update	Add Attachment