Service Request Ticket - # 73615

Service Request Information

CONTACT Name Cheng, Ya-Fang   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2019 09:49 AM
Department Education & Leadership Phone
Location Email chengy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181040[Edit Inv] (opens in a new window) Bldg/Room RWEC 130
Service Tag Description Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
Serial No. C02YL1U6JWF2 Location NEW T/TT Ya-Fang Cheng, replacing Natalie Danner

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938;

Wired NIC 38:F9:D3:10:31:E8


Wireless NIC 38:F9:D3:B9:B5:87


Bluetooth NIC 38:F9:D3:BE:17:A7

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Sep 24, 2019 02:01 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Gino Salazar Sep 24, 2019 02:01 PM 
Delivered!
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Gino Salazar Sep 20, 2019 08:07 AM 
Delivering today!
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Megan Thibeault Sep 17, 2019 12:41 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Megan Thibeault Sep 17, 2019 12:41 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Megan Thibeault Sep 17, 2019 12:41 PM 
Contact for delivery
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Katherine Reynoso Sep 17, 2019 10:18 AM 
Task reassigned to UCS Tech.
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Katherine Reynoso Sep 17, 2019 10:18 AM 
Finished and put on the stand up desk.
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Katherine Reynoso Sep 17, 2019 08:56 AM 
Currently reimaging
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Tricia Flaherty Sep 17, 2019 08:06 AM 
Natalie DAnner station will not need to be picked up 
W#20150623[Edit Inv] because Reggie brought it to me the other 
day.
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Tricia Flaherty Sep 13, 2019 09:56 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Sep 13, 2019 09:51 AM 
it is on counter in ITC008 with NEW HIRE GFA SETUP FORM
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Tricia Flaherty Sep 13, 2019 09:50 AM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Sep 13, 2019 09:50 AM 
Ya-Fang Cheng  starts on 9-16-2019
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Tricia Flaherty Sep 13, 2019 09:49 AM 
This iMac desktop W#20181040[Edit Inv] is for NEW T/TT Hire in Ed and Leadership, Ya-Fang Cheng RWEC 130 that is replacing W#20150623[Edit Inv] (was 
Natalie Danner).  Techs brought W#20150623[Edit Inv] to TRICIA on 9-13-2019 from RWEC130 so no computer to collect as it is already at UCS.
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