Service Request Ticket - # 73618

Service Request Information

CONTACT Name Hays, Chloe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2019 10:27 AM
Department Financial Aid Phone
Location Email haysc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141178[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3DXMV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; CANCELLED RENEWAL MAY 2017--Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop FEB2016 --REMOVE

Wired NIC 98:90:96:D9:B9:5B

TECHS Submitted by Gino Salazar Contact gsalazar15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Sep 19, 2019 08:49 AM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Katherine Reynoso Sep 19, 2019 08:49 AM 
Both Are good go.
 Add Attachment
Katherine Reynoso Sep 18, 2019 04:54 PM 
Finished. Needs office 2019
 Add Attachment
Katherine Reynoso Sep 18, 2019 11:16 AM 
Task reassigned to Katherine Reynoso.
 Add Attachment
Gino Salazar Sep 13, 2019 10:28 AM 
Antonio's station needs upgrading, Wednesday morning 
9/18
 Add Attachment
Gino Salazar Sep 13, 2019 10:27 AM 
	
DO NOT REIMAGE, THIS IS AN IN PLACE UPGRADE
 Add Attachment