Service Request Ticket

Service Request Information

CONTACT	Name	Guthrie, Marshall	Date	Sep 13, 2019 01:17 PM
	Department	Student Enrichment Program	Phone	88168
	Location		Email	guthriem@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20190274 (opens in a new window)	Bldg/Room	SAC
	Service Tag		Description	Apple 10.5iniPad Air Wi-Fi 64GB SpcGry MUVL2LL/A
	Serial No.	DMPYX1CGLMPD	Location	SEP iPad Cart(leased iPads)
	CPU	A12X Bionic chip with 64-bit architecture
	OS	iOS 12	Software
	Wireless NIC	00:5B:94:EE:EC:BE

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Sep 17, 2019 03:34 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
John Rushing	Sep 17, 2019 03:34 PM	Delivered on 9_17_2019	Add Attachment
John Rushing	Sep 17, 2019 12:41 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
John Rushing	Sep 17, 2019 12:41 PM	Ready for delivery	Add Attachment
Tricia Flaherty	Sep 17, 2019 09:42 AM	The Cart W#20101090 has been updated in inventory to reflect its repurposing and cable type change for SEP	Add Attachment
Tricia Flaherty	Sep 13, 2019 01:18 PM	**This is an email** from Marshall Gutherie 9-12-2019 Hi All, I was wondering if we had a tentative date for deploying these iPads. My staff are hoping they get a little training on overall use and, specifically, managing multiple users before the term starts and we begin using them in class. Thanks, Marshall	Add Attachment
Tricia Flaherty	Sep 13, 2019 01:17 PM	the cart full of 25 iPAd Airs W#20190274 - W#20190298 is by Inventory counter in ITC 008. There is Smart Keyboards attached to each iPad and a box with 25 Apple Pencils(Gen1). I did not tag the Pencils but if he wants some kind of labeling on them let me know.	Add Attachment