Service Request Ticket - # 73638

Service Request Information

CONTACT Name Barnes, Marion   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2019 01:32 PM
Department Strategic Communications & Marketing Phone 89329
Location Email barnesm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130864[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43N8V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43N8V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:88:80

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Sep 19, 2019 02:44 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Sep 19, 2019 02:44 PM 
 to Todd returned 20130864[Edit Inv] to Tod 221. Set up 
desktop for new user. Added pandora printer. Task 
done.
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Reggie Johnson Sep 17, 2019 09:56 AM 
20130864[Edit Inv] is at my 
desk. I am planning 
to reimage it.
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Reggie Johnson Sep 16, 2019 02:55 PM 
cpu is in 121
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Megan Thibeault Sep 16, 2019 02:52 PM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Sep 16, 2019 01:32 PM 
Located in Todd 133 
Pick up the old computer and image it, please.
Also please update room and faculty in inventory
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