Service Request Ticket

Service Request Information

CONTACT	Name	Stuntzner, Jeanie	Date	Sep 16, 2019 03:36 PM
	Department	Creative Arts	Phone	88461
	Location		Email	stuntznerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20150632 (opens in a new window)	Bldg/Room	CH 006
	Service Tag		Description	Apple MacBook Pro 13-inch #Z0MT
	Serial No.	C1MRV1C6DV30	Location	Corrie Cowart, NTT Dance
	CPU	Intel Core i7(2.9GHz dual-core, 4MB L3 cache)
	OS	MAC OS X 10.14 (Mojave)	Software	Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2015004715;
	Wired NIC	38:C9:86:56:5F:45
	Wireless NIC	A4:D1:8C:64:ED:30
	Bluetooth NIC	A4:D1:8C:64:ED:31

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Sep 26, 2019 08:05 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Sep 26, 2019 08:05 AM	got her hardwired. shes all good.	Add Attachment
Megan Thibeault	Sep 25, 2019 09:48 AM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Sep 25, 2019 09:48 AM	She came in today	Add Attachment
Joe Collinsworth	Sep 24, 2019 10:15 AM	she'll be here thursday	Add Attachment
Joe Collinsworth	Sep 20, 2019 11:50 AM	**This is an outgoing email** Hi Jeanie, Regarding service request #73645 Description: RE IMAGE and distribute to NEW NTT in Dance(CH006) Corrie Cowart per Jeanie Stuntzner's request Your new Macbook is ready to be delivered, please let me know when you will be on campus and I will come set it up for you. Thank you Joe	Add Attachment Public
Joe Collinsworth	Sep 20, 2019 08:26 AM	imaging	Add Attachment
Megan Thibeault	Sep 20, 2019 08:13 AM	Task reassigned to Joe Collinsworth.	Add Attachment
Tricia Flaherty	Sep 16, 2019 03:36 PM	This is on Inventory counter in ITC008 with Blue tape with Name and SR#; this equipment is for redistribution to Dance NTT who is doing HR paperwork today but is wife of NEW TT in DANCE Timothy Cowart. Waiting for update on account status from Jeanie Stuntzner.	Add Attachment