Service Request Ticket - # 73650

Service Request Information

CONTACT Name Loudenback, Audrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2019 06:15 PM
Department Multicultural Student Services Phone 88834
Location Email loudena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170673[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. C02W245KHV29 Location PDR pile

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC 8C:85:90:9A:C9:E3


Bluetooth NIC 8C:85:90:9C:F3:55

TECHS Submitted by Joseph Tavares Contact jtavares15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 17, 2019 09:38 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 17, 2019 09:38 AM 
She had to go into dialog and select matching 
color then printer for the color to work.
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Megan Thibeault Sep 17, 2019 08:11 AM 
Task reassigned to Shandelle Pepper.
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Megan Thibeault Sep 17, 2019 08:11 AM 
Is this one locked down?
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Joseph Tavares Sep 16, 2019 06:17 PM 
Will be in office between 9:00 - 10:30 (Tues 9/17)

****This is an email****

I'm in WUC 212C my laptop number is 20170673[Edit Inv]. I'll be in my office 
from 9am - 10:30 am tomorrow. 

Thank you. 
Audrey
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Joseph Tavares Sep 16, 2019 06:15 PM 
****This is an email****

Hello. 
Since we changed printer networks I am no longer able to print in color 
to THREESISTERS-MC-TUCKER. Can someone show me how to add the color 
option to my print settings?

Thank you. 
Audrey
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