Service Request Ticket - # 73667

Service Request Information

CONTACT Name Geoghegan, Roxanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2019 11:49 AM
Department Phone 88313
Location Email crossleyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170385[Edit Inv] (opens in a new window) Bldg/Room SHCC 206
Service Tag 9G2T0M2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 9G2T0M2 Location Roxanne Geoghegan, Mental Health Counselor

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:13:A6:BC

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Sep 18, 2019 08:50 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Sep 18, 2019 08:50 AM 
done
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Joe Collinsworth Sep 17, 2019 04:02 PM 
started
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Shandelle Plasker Sep 17, 2019 02:35 PM 
Task reassigned to Joe Collinsworth.
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Shandelle Plasker Sep 17, 2019 11:49 AM 
She would like her compiter upgraded to windows 
10. DO NOT REIMAGE.

Please call to set up a time and date to do this.
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