Service Request Ticket - # 73670

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2019 12:34 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140140[Edit Inv] (opens in a new window) Bldg/Room HL 1st Floor
Service Tag 1M3TS12 Description Dell Wyse P25 Zero Client with 32MB Flash/512MB
Serial No. 1M3TS12 Location HL REF Station #30

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0095097, Microsoft VDA subscription from P0095097, VMWare View Premier with Maint from P0095097

Wired NIC 00:80:64:CC:AC:88

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Sep 17, 2019 02:03 PM 
Status changed from (1) Pending to (5) Completed
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Natalie Plasker Sep 17, 2019 01:04 PM 
Task reassigned to Joe Collinsworth.
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Natalie Plasker Sep 17, 2019 12:34 PM 
Marnasha Fowlkes
Library Info Desk
They have a VDI station, and they noticed that they keyboard is gone. I am not sure what kind of keyboard they need, but they would like one. 

20140140[Edit Inv]
20140122[Edit Inv]
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