Service Request Ticket

Service Request Information

CONTACT	Name	Griffin, Susan	Date	Sep 17, 2019 12:38 PM
	Department	College of Liberal Arts and Sciences	Phone	89371
	Location		Email	griffins@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170502 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag	25P8CM2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	25P8CM2	Location	Emergency Lab Shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop JAN2018 SR#66359
	Wired NIC	D8:9E:F3:25:86:38

TECHS	Submitted by	Natalie Plasker	Contact	nplasker15@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Sep 23, 2019 08:43 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Sep 23, 2019 08:43 AM	done	Add Attachment
Peter Puettmann	Sep 20, 2019 12:02 PM	moved	Add Attachment
Megan Thibeault	Sep 20, 2019 08:08 AM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Sep 17, 2019 12:42 PM	Double check W# please and update inventory	Add Attachment
Natalie Plasker	Sep 17, 2019 12:38 PM	**This is an email** Hello, I am moving to a new building and office space and need to have my computer , monitor, and printer moved to the new space. Current office: HSS 201 Susan Griffin 1-4207 griffins@wou.edu Please move Xerox printer # 20170478 Computer - Dell 20140502 hardrive Two Monitor screens 20170500 and 20170501 Plus cords, keyboard, and mouse New Office space is in the Advising Center room 134 I know you are all really busy but If there is any chance it could happen by next WED or Thursday, it would really help. Thank you so much, Susan	Add Attachment