Service Request Ticket - # 73691

Service Request Information

CONTACT Name Leadley, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2019 10:47 AM
Department Business/Economics Division Phone 88719
Location Email leadlej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161093[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag C2QL2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. C2QL2H2 Location PDR

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; Addt'l SEPT2017 SR64910: Thomson Reuters Endnote X8 P0105157; Academic EViews 10 Enterprise Ed VISA2017006618; Stata/SE 15 Single­user VISA2017006617;

Wired NIC D4:81:D7:D6:68:F4


Wireless NIC 00:28:F8:FD:FE:71

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 25, 2019 11:25 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 24, 2019 10:43 AM 
Task reassigned to Gino Salazar.
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Bradley Karkanen Sep 20, 2019 04:43 PM 
Priority changed from (3) Priority to (5) Low Priority.
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Bradley Karkanen Sep 20, 2019 04:42 PM 
This is in the waiting to wipe area he wanted it held for a 
week before we wipe it
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Stephanie Magee Sep 18, 2019 10:47 AM 
Laptop in In box
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Stephanie Magee Sep 18, 2019 10:47 AM 
John does not need this anymore
We are waiting for him to let us know that all 
the important documents are off of it
John will call when we are good to go.

Please give it to Tricia after the wipe, she 
may need to us it for a swap.
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