Service Request Ticket - # 73725

Service Request Information

CONTACT Name Gardner, Tammy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2019 12:24 PM
Department Child Development Center Phone 88238
Location Email gardnert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120871[Edit Inv] (opens in a new window) Bldg/Room CDC 101
Service Tag D61QDX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. D61QDX1 Location Patrick Aldrich, TRI

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089918 downgraded to Office Pro Plus 2010, IBM SPSS Statistics Premium Faculty Pack term license(installed as v21) from orig.P0089922 renewed on P0097583(expires MAY2016), Systat SigmaPlot v12.5 single user from VISA2012003419, SAS BASE & STAT WIN workstation from P0089923

Wired NIC B8:CA:3A:7A:71:FB

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Oct 04, 2019 03:17 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Oct 04, 2019 03:17 PM 
done
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Reggie Johnson Oct 04, 2019 03:17 PM 
Task reassigned to Reggie Johnson.
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Reggie Johnson Oct 04, 2019 03:17 PM 
Status changed from (5) Completed to (1) Pending
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Megan Thibeault Oct 04, 2019 09:57 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 04, 2019 09:57 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 04, 2019 09:57 AM 
Another ticket with this request
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Megan Thibeault Sep 23, 2019 08:57 AM 
Double-check W# and update inventory
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Natalie Plasker Sep 19, 2019 12:24 PM 
****This is an email****
It is #20120871[Edit Inv].  It is currently located in the outer office of the CDC 101 offices.  It will be moving back to the teacher office area, in the same office area.
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