Service Request Ticket - # 73726

Service Request Information

CONTACT Name Foster, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2019 01:28 PM
Department Social Science Phone 88805
Location Email fosterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130666[Edit Inv] (opens in a new window) Bldg/Room TODD 307
Service Tag BT9DL02 Description Dell OptiPlex 9020 Mini Tower, 3.4GHz Turbo, 8MB
Serial No. BT9DL02 Location TODD 307 Research Lab, (Foster)

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0093734, Adobe Photoshop Elements/Premiere Elements 12 from P0093974

Wired NIC F8:B1:56:9A:44:54

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Sep 23, 2019 08:09 AM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Bradley Karkanen Sep 20, 2019 08:15 AM 
Both machines show success
 Add Attachment
Bradley Karkanen Sep 19, 2019 02:04 PM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Stephanie Magee Sep 19, 2019 01:28 PM 
#20130667[Edit Inv]
#20130666[Edit Inv]
Needs update tonight
Add Attachment