Service Request Ticket - # 73727

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2019 01:49 PM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171063[Edit Inv] (opens in a new window) Bldg/Room DFSC 110
Service Tag CSDGRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSDGRP2 Location Stacy Henle, NTT Instructor

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; TRANSFER FROM W#20121255- SmartDraw 2016 STD Edition for WIN desktop VISA2016005771 FEB2019 SR#71183;

Wired NIC D8:9E:F3:4B:AA:F2

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Stephanie Magee Oct 09, 2019 01:35 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 23, 2019 07:40 AM 
Task reassigned to Service Request Desk.
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Stephanie Magee Sep 19, 2019 01:49 PM 
Stacy is saying her computer is too slow to 
open anything. She doesn't seem to think an 
image will do anything but I think its worth 
taking a look at and possibly imaging anyways. 
Waiting for her to call on Monday with 
availability
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