Service Request Ticket - # 73738

Service Request Information

CONTACT Name Sayers, Konnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2019 10:06 AM
Department College of Education Phone 88444
Location Email sayersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140650[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ0JYF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:C4:25


Wireless NIC AC:29:3A:93:48:EF


Bluetooth NIC AC:29:3A:93:48:F0

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Sep 23, 2019 08:58 AM 
Status changed from (2) Scheduled to (5) Completed
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Stephanie Magee Sep 23, 2019 07:59 AM 
Task reassigned to Joe Collinsworth.
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Megan Thibeault Sep 23, 2019 07:51 AM 
Status changed from (1) Pending to (2) Scheduled
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Stephanie Magee Sep 20, 2019 10:06 AM 
****This is an email****
Hi Stephanie,
Yes, I'm here today and Monday.  I usually have 
the office open 8:45 - 11:30 / 12:15 - 2:15 / 4 
- 5:30
Thanks so much, Konnie :)
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image (8).png
image (7).png
Stephanie Magee Sep 20, 2019 10:06 AM 
After the power blip Konnie cant open or update 
firefox.
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