Service Request Ticket - # 73756

Service Request Information

CONTACT Name Ross, Jacqueline   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2019 08:41 AM
Department ASWOU Phone 88303
Location Email rossj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181476[Edit Inv] (opens in a new window) Bldg/Room WUC 121C
Service Tag BTK0FX2 Description Dell OptiPlex 7060 SFFdesktop i5-8600 4.3Ghz 6core
Serial No. BTK0FX2 Location Judicial Affairs

CPU intel i5-8600(6-Core/9MB/6T/up to 4.3GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:62:EE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Oct 03, 2019 04:24 PM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Oct 03, 2019 04:24 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Katherine Reynoso Oct 03, 2019 04:24 PM 
Finished and set up
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Katherine Reynoso Sep 27, 2019 04:38 PM 
Sent an email
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Katherine Reynoso Sep 26, 2019 04:51 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Katherine Reynoso Sep 26, 2019 04:51 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Katherine Reynoso Sep 26, 2019 04:51 PM 
Finished and on the inventory counter.
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Tricia Flaherty Sep 23, 2019 08:49 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Sep 23, 2019 08:41 AM 
NEW workstation is on Inventory Counter in ITC008 with IFC 
SETUP FORM
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Tricia Flaherty Sep 23, 2019 08:41 AM 
This new workstation cpu W#20181476[Edit Inv] & mon  W#20181465[Edit Inv] is replacing 
ASWOU Judicial Affairs t station in WUC121C W#20101222(has 2 monitors 
W#20101224[Edit Inv] & 20101228[Edit Inv] ; I made the ASWOU Office Coord Jacqueline 
Ross the contact but please discuss with her who should  have Admin rights as 
the current ASWOU Judicial Affairs person (Daniel Wolf aswouja@mail.wou.edu) 
will  probably need them .
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